IMPORTANT BOOKING INFORMATION – PLEASE READ
We require a Visa or Mastercard to hold your appointment: The card will not be charged unless you cancel without at least 24 hours notification or do not show for your appointment at all.
Cancellations/No Show: Session time is valuable. We honour your time by being present and reserving that space specifically for you. You may cancel/reschedule your appointment by calling or emailing us, without any charge no less than 24 hours prior to your appointment time. If you cancel/reschedule with less than 24 hours notice and we are unable to fill the space you reserved you will be billed in full for that missed appointment.
Late Arrival: Arriving late for a float or service may require us to shorten the length of the service, with full charges applied, so as not to inconvenience other customers.
Refunds: There are no refunds for packages, memberships, online purchases and gift cards.
Gift Cards: Gift cards are valid for 6 months from purchase date.